The most important thing of CINE is customer satisfaction. We are happy to accept returns within 7-12 days from the date you received the product. The returned product must be in perfect condition. It has not been washed or used before, Along with the product price tags and returned in the original packaging. According to the conditions for changing or returning the product.

*The customer is responsible for the cost of returning the product.

**When we receive the returned product and verify that the product is still in perfect condition, according to the conditions. We will process a refund for the value of the returned item and notify you via email upon completion.

In case that we ship the wrong item from the order confirmation details or in case of damaged product manufacturing damage. We are happy to be responsible for changing and delivering new products to customers without any charge. Just inform us of the details within 7-12 days from the time you receive the product.

You can inquire about returns or inquire about the return process by emailing us at cine.thailand@gmail.com or contact our customer service at 065-535-7744 during business hours Monday – Sunday from 8:00 a.m. - 10:00 p.m.